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Canadian Pharmacy Frequently Asked Questions

Customer Information

You’re in Great Company

We’re honored to serve millions of patients hailing from almost every country on the planet – below are just some of the reasons that drive us to continue to do what we do

Because we offer medications at the best prices and nobody beats our prices. The high cost of prescription drugs continues to be a top concern for United States and International consumers.

Prescription medications are much more affordable in other parts of the world, so we encourage our valued patients to save more than 80% on their medications.

We provide an easy way to place orders and all our products are sourced from well known international pharmaceutical manufacturers such as Pfizer, Biopharm, Merck, Eli Lilly, Cipla, Sun Pharma and many others. 

If you did not receive a coupon one will automatically be generated for you and we shall apply the discount to your order. 

We have always prioritized the safety of our employees, and in these uncertain times, this is no different. That’s why we are practicing and enforcing best practices for social distancing and self-isolation in the midst of these unprecedented times.

Unfortunately, there is no telling when things will be “back to normal” in any sense. This means our staff are somewhat selective and limited to working from our offices during this time, that’s why we available to answer your questions online and respond to any concerns. 

Our customers have always been the heart of our company. We’re grateful to you, your ongoing support, and that you’re doing your part to flatten the curve.

We are also all about saving you money and passing the savings on to you.  So to streamline support that both our team and our patients are going to love. Easily share our team’s knowledge alongside your questions that help you select the right medication as prescribed by your physician.

Our team is able to respond to a conversation within the context of a patients journey, armed with knowledge, makes it easy to deliver epic patient experiences.

Get the best promotional prices on all of our products and medication.

At Rx Drugs Canada Pharmacy, we’re working with our global network of suppliers to make sure you receive the best brand and generic medication prices.

Search our medications for your every need and find the lowest priced medication at Rx Drugs Canada Pharmacy. 

We are in the business of saving you money on all of your medication when it come to your health and well being. 

Simply create an account to receive immediate discount coupons.

Get instant notification in your account for any current and upcoming deals and savings! 

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Simply click to  Create An Account — it’s free and takes 30 seconds to get started. 

Bonus

Get a free coupon for simply creating an account. 

 

Absolutely. At Rx Drugs Canada Pharmacy, we offer quality prescription drugs that have been approved by the drug regulatory bodies such as the Food and Drug Administration (FDA) and European Medicines Agency (EMA) and the Ministry of Health in the country of origin from where your medications are shipped. So, you can rest assure that you will receive medications that are actively or inactively composed of drugs approved by the FDA and EMA. Our contracted dispensing licensed pharmacy verify every medicine before to check for its quality and safety.

Our licensed dispensing pharmacy in their county of origin always ensure that any medicines sold are high in quality and safe in use. As an added measure of precaution and safety for all our patients, we require a prescription from a physician or healthcare practitioner licensed by law in your country and place of residency to administer prescription drugs.  

What’s the catch? No catch. Really. Our goal is to grow together with our patients. We are focused on saving our patients money, so many of our patients would benefit from our services. As you do well, we do well growing our business. Ultimately, your savings  = our growth. So the benefits to being our patient are of no additional cost to you. For your reward, you’ll recommend our services, be a good human, refer our services to your friends and business associates, and we’ll save you a lot of money Pretty simple, really.

Rx Drugs Canada Pharmacy offers medication at substantially reduced prices  saving you up to 80%. So why are our prices cheaper?

In some countries government  is prohibited by law from negotiating prices such as Medicare in the USA and some other government programs. New drugs are issued a patent giving the drug company a monopoly on sale of the drug for 20 years. The drug company is free to set whatever price it likes for prescription drugs. Prices are then negotiated between insurance companies and the manufacturers.

In short, drug prices at Rx Drugs Canada Pharmacy  are lower because we work with pharmacies in countries whose government regulates the price of both brand name, and generic drugs. A review board decides on pricing and what they believe are reasonable or excessive prices. If a drug is priced too high, they will not allow it on the drug formulary.

At Rx Drugs Canada Pharmacy before a  prescription drug is available it must be approved by the country’s regulatory board, and must be scientifically reviewed to make certain that it can do what it is supposed to.

The U.S. and Canadian systems each present two very different models for drug pricing, neither of which is reasonable. The Canadian system does not allow incentive for new drugs to be created. The Canadian system results in higher pricing for brand name drugs, and as a result 1.4 million prescriptions are filled every day using Generic Medicines. According to the Canadian Generic Pharmaceutical Association: CGPA Generic Medicines have Same Quality as Brand-name, Same Safety as Brand-name and Same Efficacy as Brand-name and the the same active ingredients. Brand-name medicine and Generic-name medicine work the same way in the body and have the same amount of active ingredient in the prescription.

The American system on the other hand results in extremely high unaffordable prices for the average American. Even those with private, employer funded health insurance gasp at the price of some prescription medications. After learning that the same medicine is available online in most at a substantially reduced price often produces other emotional reactions from surprise to anger.

At the time, we figured that there were other patients out there that felt the same way we did :

  • that the medication pricing our competitors charged wasn’t attractive for many use-cases.
  • that just because there are hundreds of known competitors, it didn’t mean we had to target their customers to gain market share, we could enter and help to grow the size of the pie, not the size of our slice.

At Rx Drugs Canada Pharmacy we save our patients more money by keeping our prices affordable, keeping overheads low, and pass the savings on to our patients, so they have the confidence they need to choose us over the competition. Every time.

Our product specialists are always available to answer your questions. We never close. We provide live support services 24 hours a day, 7 days a week, 365 days a year.

We need to be where our patients are, online when they are. With our 24 hour Live Chat product support specialists assistance, we have what you need to be there for our patients when and whatever time they need us most. Our patients may have questions before they buy any products from our online website. Be where you are, when you need us all day every day to chat with us.

As a result Rx Drugs Canada Pharmacy offers 24×7–365 live support. We never close, you can always reach us.

With patients orders and data siloed across so many tools, it’s hard to get a top-down view of the patients needs and their journey. Not anymore. You now have one place for all your service requests and interactions.

Absolutely! We are an accredited and licensed international online pharmaceutical procurement center and a fully licensed operation and in compliance of all local and international regulated laws.  We are not a retail brick and mortar pharmacy.

We contract with our global network of dispensing pharmacies located in Australia, Canada, India, Mauritius, New Zealand,  Singapore, Turkey, United States and the United Kingdom. All our international pharmacies  are fully licensed and regulated in their country of origin and adhere to strict  guidelines of the Ministry of Health and governmental authorities in their country of origin.

If you require specific information with respect to accreditation please do not hesitate to contact us

We would be more than happy to provide you with additional information. 

The easiest and fastest way to get in touch is to chat with us is via our online chat. 

Our product specialists are always available to answer any of your questions via our  live support services 24 hours a day, 7 days a week, 365 days a year.

You may also contact us via our online web contact form
at the following link: contact us 

 

RxDrugsCanada.com is an international online pharmaceutical procurement center with a international distributed remote team and R&D offices in Australia, Canada, Europe Union, India, Mauritius New Zealand, Singapore, Turkey United Kingdom and the United States.

We are passionate, friendly and always prepared to meet and exceed your expectations.

The easiest and fastest way to get in touch is to chat with us is via our online chat. 

Our product specialists are always available to answer any of your questions via our  live support services 24 hours a day, 7 days a week, 365 days a year.

You may also contact us via our online web contact form
at the following link: contact us 

Easily identify questions about our services and medications and get instant help from our certified prescription specialist chat  agents to assist you in quickly creating  your account and placing your orders, so patients can order their medications without confusion, and agents can respond faster, and patients can get help without having to make telephone contact and be placed on hold for long periods of time, and keeping our overheads low help us pass the savings to you.

Search for your medication from within your account, find what you are searching from hundreds of medication products across your entire journey. See clearly which medications we carry and read the descriptions to find your Brand or Generic medication or product you require.

Our team ensures the right person is responding at the right time. Seeing the entire journey alongside patients gives us incredible satisfaction and power to respond with context and ultimately creates a memorable and positive patient experiences.

RxDrugsCanada.com is a 100% legitimate online pharmaceutical procurement service and we guarantee delivery of all your orders in a timely manner. 

We only source products from legitimate licensed and and regulated international pharmacies. 

Any order you place is fulfilled by a licensed pharmacy regulated and registered with their government health licensing authority. 

We Guarantee delivery of all shipments to our USA and UK customers.

In the event that your order does not arrive, we shall do one of the following: 

Credit your account if your shipment has been restricted for delivery or send you replacement order. 

Upon receipt we shall take your instructions for next steps. Or you may ask for a credit to be posted to your account. 

 

Ordering Questions

We accept orders placed via our online website.

We do not accept orders over the telephone or via e-mail for protection of  your privacy and confidentiality. Safeguarding the confidentiality of your personal information is of primary concern.

 

To ensure that our prices remain stable in real value all prices are in US dollars (USD) 

If you make a payment in your home country, prices will automatically be converted to US dollars (USD) at current exchange rates from your order location. 

We don’t levy any extra fees or commissions for currency exchange. You get your daily local bank rate. 

Unfortunately, we do not ship medications to Canada nor do we dispense any medications from Canada.

The FDA has taken the position that importation of prescription drugs from a Canadian pharmacy by a USA consumer is prohibited. 

Please note that due to the semi-controlled nature of products we are unable to ship any products from overseas to Canada

 

With our network of international dispensing pharmacies, and in our experience in shipping products and our team of highly professional staff, our margin of error is minimum. All our packing is secure and we make every effort to use reputable shipping options. So our success rate is as good as any reputable international delivery service in comparison to our competitors. We provide  “Guaranteed Delivery Service” for our USA and UK customers.

Please be advised some countries have strict regulations for importation of any specific products, therefore, we cannot provide any shipment  guarantees  to South Korea, Brasil, Denmark, Sweden due to their strict regulations as this results in a lower success rate of delivery, so any orders for shipment to the above countries are at your own discretion.

 

Yes our site is 100% Secure! Rx Drugs Canada Pharmacy uses Full SSL mode encryption from end users for communications between your computer and our website. This is the same strength as cash machines (ATMs) and the best retail stores.

 

 

Absolutely! All orders are dispensed by licensed pharmacies registered with local government regulatory authority, therefore, we require a valid prescription from a licensed physician to dispense any medication and remain in compliance with relevant laws and regulations before we can process any order.

Valid Prescription Guide 

  • Photo should not be blurred
  • Doctor’s signature is Mandatory
  • Photos should not be cropped or altered
  • Prescription should not be out-dated

Prescription items are clearly marked as requiring a prescription. Any over-the-counter items marked OTC do not require a prescription.

Prescription drugs can be dispensed only pursuant to a prescription from a healthcare practitioner licensed by law to administer prescription drugs in all countries where our regulated pharmacies are located.

We do not sell any narcotics, controlled substances, habit forming medications or drugs that can potentially be abused.

Medications such Tylenol, Valium, Etizolam, Tramadol. Ativan, Barbiturates, Optoids, Oxycodone, Testosterone or any type of steroids medication are not available for sale. 

 

All our dispensing pharmacies take the following precautions necessary precautions to translate a medication order (prescription) into an individualized medication.  

A member of our dispensing pharmacy team will will review your prescription checking the: doctor’s information, medication and dosage. 

The medication bottle will be packaged with the Lot and Expiry date. The medication is then counted for the designated quantity, labelled and handed off to the pharmacist to be checked.

A licensed pharmacist at our dispensing pharmacy performs a clinical check of your medication, assess for drug interactions, allergies, and review previous medications for the same use to ensure it is the appropriate drug and dosage for your condition. A licensed pharmacist or pharmacy technician will perform a check on the accuracy of the information, the label and the contents of the vial or package. They will also print off a counselling document to provide all patients with additional medication information.

A detailed description of the dispensing process can be viewed at: Safe Prescription Dispensing Process

 

Yes! Please download our order form and fill it out and mail it to us the address on the order form with a copy of your prescription and your payment.

Please note that all orders submitted via mail will  result in additional delays due to payment and check clearance, therefore we highly recommend you place an order using our wire transfer or bitcoin payment option to ensure that your order is processed in a timely manner without unnecessary delays. 


Send prescriptions and mail order form to:

Net Meds
2205 Vancouver Main
Vancouver, British Columbia
Canada V6B 3W2

United States Mailing Options USPS:
First-Class Mail Via Your Local Post Office
USPS Priority Mail or Priority Mail Express

International Mailing Options:
First-Class Mail Via Your Local Post Office
Express or Registered Mail Via Your Local Post Office

IMPORTANT:
We DO NOT accept any mail from FedEx, DHL, Purolator, UPS or private couriers. When opting to mail your payment you must use mail service option available from your local post office.

NOTE:
Please enclose your payment, order number and original copy of your prescription if you have not already uploaded it.

Placing an order is a very simple process. Follow simple steps to place your order. 

STEP 1: 
Click Create An Account
Click Sign Up and fill in the my account form with your Name, Username, Email and Password and click Sign Up. 

STEP 2: 
Search for the medication you require and browse our website to view your options. Choose whether you want a Brand or Generic medication and find the medication or product you require.

STEP 3:   
Scroll to the bottom to find the Description of the medication and read it thoroughly to have a complete understanding of the uses, directions and  pertinent information of the medication you want to purchase.

STEP 4:
Choose the quantity and mg dosage you require and click the Add To Cart or Buy Now Button. If you need to order any more products continue searching for additional products and follow the same procedure until you have added all the products you want to purchase to your cart.

STEP 5:
Click the “View Cart” on top right to see the cart page and make sure all the products you wish to buy are visible in your cart.

STEP 6:
Click the “Proceed to checkout” or click the ” Continue Shopping”  button if you want to to buy additional products. 

STEP 7:
On the “Checkout” page you will see the option to enter a coupon code if you have one. Next you will need to upload your prescription. Please note that you must send a valid prescription from a licensed physician who is authorized to practice in your state and place of residency. 

STEP 8:
Fill out the your medical history questionnaire so that our licensed pharmacist from our dispensing  pharmacy can review any prescription interaction in order to ensure that your medications are safe and appropriate for your health. 

STEP 9:

Fill in your billing details and other information if it is not visible and provide any additional details or special instructions before proceeding to pay for your order.

STEP 10:
Choose the payment method you wish to use to complete your order. Currently we only accept Direct Bank Transfer, International Money Orders ( money orders take up to 30 days to clear ) and Bitcoin. Fastest service we recommend Bitcoin or Direct Bank Transfer to expedite your order. 

Once your order has been placed you will receive a confirmation message via e-mail and you will also be able to view it on your account page. 

 

A health profile is a record of your personal health information. Our pharmacists review all health profiles before dispensing any medications. All information you provide is strictly confidential.

Your patient profile takes about 5 minutes to complete. Accurate completion of your health profile is a condition of your health clearance for our contracted pharmacies for safety measures.  

Your health profile provides information about the risk of specific health concerns. Having a specific condition does not mean that a patient will definitely develop that condition. This allow our contracting pharmacists to review and take steps to reduce a patients risk and tolerance to any type of medication if necessary. This is for your own safety and protection even if you have a valid prescription. 

The aim of your health profile to help ensure that:

  • You are fit for any medication prescribed by your physician, and that you able to meet the requirements of your medication dispensed from the country of origin. 
  • Reasonable adjustments can be recommended to enable you to maintain good health without any risk. 
  • The medication interaction are safe and appropriate for your health conditions, and   is not likely to make existing health conditions worse or put you at risk of any illness.
  • Our contracting pharmacy from the country of origin have your patient profile so that they can assist you should you have a health issue after taking any prescribed medication.
  • That a medication you have been prescribed does not put your health  at significant risk, although this situation is very rare. 

Majority of doctors are aware of your health risks before prescribing any medication. Any recommendations made by our contracting pharmacy are advisory only, and you must contact your doctor directly for any recommendations and further assessment if the need arises. 



We do not provide automatic refills.  Simply log into your account and or send us a quick message via our online contact us link to request a refill and we will be more than happy to process your order for you.  If you have ordered more than one medication in the past, please make sure you specify the medication by name that you would like us to refill or simply click the re-order link from within your account to place your re-fill order again. 

As long as we have a valid prescription on file we are able to process your refill order.  We will remind you to update your prescription close to the expiry of the one on file.

 

Unfortunately we cannot accept any medical insurance plan. However, we guarantee that our prices are much more affordable than any medical insurance plan. We do provide a receipt that you can submit to your insurance company in order to obtain a reimbursement to which you may be entitled for ordering your medications.

Absolutely! We guarantee unbeatable prices and will often match or beat any advertised prices offered by any other Canadian pharmacy online. Please keep in mind that shipping fees must be included when making any comparisons. Competitor promotions and specials are excluded. Competitor price quotes must be provided and valid at the time of placing the order to be eligible. Please see our customer service information page and price guarantee link for further details

The source country of the competitor’s product must be the same.  If you are seeking to have us match the price of any of our brand or generic sourced product from a specific country then the competitor’s prescription medication product must also be sourced from the same country.

We do not match prices with pharmacy sites that do not ship to the USA and internationally.

WE WILL NEVER BE UNDERSOLD – PRICE MATCHING GUARANTEE

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We endeavor to process and ship every order normally within 24 – 48 hours of receiving your order, but always within 3 business days on any given day on that same day. In exceptional circumstances, an order may take three to four business days to process.

Your 100% satisfaction is our guarantee and we don’t want to disappoint you but customer safety is primary concern. We work in conjunction with licensed international pharmacies to protect the safety of you and all other parties involved.  Under international pharmaceutical regulations prescription drugs are not returnable. So before placing a order kindly consult with your physician regarding your medications. Therefore, we cannot take back medications once they have been dispensed, even if the package they were shipped in remains unopened and sealed. 

If you are not 100% satisfied with your order, we will credit your account for the full amount of any future purchase.

 

No there are no additional fees or taxes for any online prescription orders.

You may order as many different products as are prescribed to you by your physician. By law, we can only dispense up to a 90-day supply of each medication.  If any refills are remaining on the prescription, that information will be kept on your patient profile until you are ready to refill with us again!

Medication Questions

Brand name medication drug is the first version of a drug to be sold within any country.

Brand name medication drugs are sold by the “innovator manufacturer”; in other words, the company that first researched and developed the drug.

 

 

Generic drugs are copies of brand name drugs that are made and sold after the original patent expires.

According to the Canadian Generic Pharmaceutical Association: CGPA generic medications have the same active ingredients (the chemical that makes the drug work) as brand-name and generic medicine work the same way in the body and have the same amount of active ingredient in the prescription. As many as 1.4 million prescriptions are filled everyday using Generic Medicines in Canada alone saving them more than $650-million dollars. Generic Medications: Same Quality as Brand-name Same Safety as Brand-name SAME Efficiency as Brand-name. Generic Medicine manufacturers follow the SAME good manufacturing standards as brand-name drug companies.  

A generic medication is bio-equivalent, meaning that it contains the equivalent active ingredient to the brand name medication. Due to strict regulations within the generic drug industry, these drugs must provide the same therapeutic effects as the brand name medication. However, there may be some variation in the size, shape, or color of the medication.

 

They may have different inactive ingredients (such as flavours or preservatives).

The pills may look different and have slightly different colours, shapes, or markings from brand name drugs.

The chemical composition however will be identical to the brand name drugs and are much more expensive. Generic drugs cost almost 80% less.

Generic drugs are deliberately engineered to look different from brand name drugs because patent and trademark registrations restrict exact duplication of the medications and don’t allow generic drugs manufacturers to create pills that are identical in appearance to the brand name pill.

Brand name medications from different countries may also look slightly different as many drug companies cater to national preferences. Some branded medications different appearances in different countries.

 

They may have different inactive ingredients (such as flavours or preservatives).

The pills may look different and have slightly different colours, shapes, or markings from brand name drugs.

The chemical composition however will be identical to the brand name drugs and are much more expensive. Generic drugs cost almost 80% less.

Generic drugs are deliberately engineered to look different from brand name drugs because patent and trademark registrations restrict exact duplication of the medications and don’t allow generic drugs manufacturers to create pills that are identical in appearance to the brand name pill.

Brand name medications from different countries may also look slightly different as many drug companies cater to national preferences. Some branded medications different appearances in different countries.

 

Generic drugs are cheaper because they are produced and sold after the brand name drug’s patent has expired. While a brand name drug is under a patent, it is sold at a higher price so the innovator can recover the cost of its research and development…or so we are told.

Absolutely. You can request direct access to a pharmacist for any questions you may have via our pharmacist contact form. 

Licensed pharmacists are always available online and participate as independent Licensed Pharmacy Professionals. Pharmacists whose licenses are or become suspended or revoked, for any reason, are not permitted and will not participate in any way, including but not limited to submitting answers to any of your questions. 

Due to higher than normal volume of inquiries, we kindly request your patience and understanding, and request that you address any questions you may have via our online pharmacy contact form. Please be advised that we prioritize the safety of our employees, and in these uncertain times, this is no different. Unfortunately, there is no telling when things will be “back to normal” in any sense. This means our staff are somewhat selective and limited to working from our offices during this time, that’s why we have opted to answer your questions via our online pharmacist contact form and respond to any of your concerns.

Our online pharmacist referral platform gives people access to reliable and free information and allows professionals to offer an innovative service to our actual and future customers. Accessing the information from territories where the content is illegal is prohibited. If you choose to access the information from any  location, you do so on your own initiative and you are responsible for compliance with local laws and regulations in your country of residence.

If a medication you require is not listed we can attempt to source it for you. We are always happy to assist you in providing any specific medication not listed on our site. Please contact us to make any special request. 

In some instances, a medication may be new, and our patients may not have requested it. If you cannot find what you are looking for at any time, please don’t hesitate to contact us and we will attempt to source the medication for you.

We DO NOT offer products for sale in violation of the Federal Food, Drug, and Cosmetic Act (FD&C Act) or any unapproved drugs because they are not generally recognized as safe and effective for their labeled uses.

We DO NOT sell any types controlled substances such as anabolic steroids, tranquilizers or opiates, narcotics, tranquilizers or any certain types of habit-forming medications, such as sleeping aids.

Controlled substances are illegal or prescription drugs regulated by the Controlled Substances Act (CSA) in Canada and the United States. We DO NOT recommend that you purchase any medications that fall under Controlled Substances from any online pharmacy.

Please visit the following link for a a complete list of Controlled Substance Medications 

 

Absolutely Not. There are no medications available on the market for use in the prevention, diagnosis, treatment, mitigation, or cure of COVID‐19. There are no proven reports to show that any medicine might be effective against Coronavirus. 

There are no approved drugs for use in the prevention, diagnosis, treatment, mitigation, or cure of COVID‐19.

There are some incompetent fools who spread news via social media platforms and rallies claiming there are medications that will either treat the Coronavirus or prevent it, and these rumors could risk your life. 

There is currently a global outbreak of respiratory disease caused by a novel coronavirus that has been named “severe acute respiratory syndrome coronavirus 2” (SARS‐CoV‐2). The disease caused by the virus has been named “Coronavirus Disease 2019” (COVID‐19). On January 31, 2020, the Department of Health and Human Services (HHS) issued a declaration of a public health emergency related to COVID‐19 and mobilized the Operating Divisions of HHS.2 In addition, on March 13, 2020, the President declared a national emergency in response to COVID‐19.Therefore, the World Health Organization has urgent measures in place to protect consumers from certain products that, without approval or authorization by regulatory medicinal authorities, claim to mitigate, prevent, treat, diagnose, or cure COVID‐19 in people. In addition we do not offer drug products for sale in the United States or Internationally that are intended to mitigate, prevent, treat, diagnose, or cure COVID‐19 in people.

Prescription drugs, include those that, because of their toxicity or other potentiality for harmful effect, and/or the method of their use, and/or the collateral measures necessary for their use, are not safe for use except under supervision of a practitioner licensed by law to administer them. Prescription drugs, can only be used safely at the direction, and under the supervision, of a licensed practitioner.

We take every precaution to ensure that we do not misleadingly represent any of our products as safe and effective for a use for which they have not been approved by any governing pharmaceutical regulatory authority.

 

We do not ship medications within or to Canada. Nor do we dispense any medications from Canada.

We do not have a physical location where you can visit to pick up your medications in person as we do not dispense any medications

RxDrugsCanada.com is an online pharmacy facilitating the procurement of brand medications and generic medications that meet prescribed safety and health standards across our global network of licensed independent regulated pharmacies. All our contracted pharmacies work independently under the supervision of licensed pharmacists, clinical officers and a dedicated  team of professionals whose main goal is to ensure patients receive optimum care from their services. 

Prescription

Yes you can make request to your licensed physician registered in your city of residency to provide you with a new prescription or you can obtain a copy of your original prescription from you local pharmacy and let them know that you are transferring your prescription. You can then send it to us when placing your order. 

 

Absolutely! All our contracted pharmacies are licensed and regulated by their local health ministry in their country of origin, and must follow strict guidelines before they can dispense any medication.

We wish it was as simple, but we only work with accredited international pharmacies, and you must provide us with a valid prescription from a licensed physician in order for any of our regulated pharmacies to dispense any product and process your order.

All Prescription items are clearly marked as requiring a prescription. Any over-the-counter items marked OTC do not require a prescription.

 

We operate at a very high level of Quality assurance, achieving its pharmaceuticals medication quality objectives by adhering to international GDP guidelines of Ministry of Health in the countries of origin.

We provide genuine “branded and generic medicines of superior quality at affordable prices from our global network of regulated and licensed independent pharmacies to patients worldwide from within their country of origin .”



 

You can send us your prescriptions using any of the following options:

OPTION 1
Simply sign into your account and upload your prescription from within your account page

OPTION 2

Scan and upload your prescription from your account or on our PRESCRIPTION UPLOAD page. If you have a smartphone, take a picture and upload your prescription by clicking the above link. 

Guide for a valid Prescription

  • Images should not be blurred
  • Doctor’s signature is Mandatory
  • Images should not be cropped or altered
  • Prescription should not be out-dated

OPTION 3
Mail your prescription with your order number and payment receipt to our payment processing center at the address below.

OPTION 4
If you have opted to send your order and payment via postal mail. from your local post office ( please keep in mind this option could cause additional delays )  Please enclose your payment with your order number and enclose your prescription and mail to address below.

NET MEDS
2205 Vancouver Main 
Vancouver, British Columbia 
Canada  V6B 3W2

If you have any further questions, please contact us via our online chat or send us a quick email from the following link contact us 

 

Shipping

Our global network of dispensing pharmacies allows us the capability to procure products across the globe. We also have a team who work with R&D offices in multiple international locations and can ship your medications to Australia, Brazil, Chile, China, Costa Rica, France, Hong Kong, India, Italy, Japan, Mauritius, Mexico, New Zealand, Philippines, Singapore, Spain, Switzerland, Turkey, United Kingdom, and the United States.  

Canada
We do not Ship to Canada nor do we dispense any medications from Canada. 
FDA has taken the position that importation of prescription drugs from any Canadian pharmacy by a USA consumer is prohibited. Therefore, we DO NOT dispense medications from Canada.

Please note that due to the semi-controlled nature of products we are unable to ship any products from overseas to Canada

We dispense all medications and quality prescription products from registered accredited and licensed independent pharmacies and medication exporters who are accredited and licensed in their country of origin  from, but not limited to Australia, India, Mauritius, New Zealand, Singapore, Turkey, and the United Kingdom.

All international pharmacies adhere to strict  guidelines of the Ministry of Health and governmental authorities in their country of origin

The high cost of prescription drugs continues to be a top concern for United States consumers. Prescription medications are much more affordable in other parts of the world. 

We ship to more than 85 countries from Europe to Africa and America to Middle East. We provide worldwide products from only reputable licensed pharmaceutical companies, supply both genuine branded and and generic medications at unbeatable affordable prices. We also provide some OTC products. 

We specialize in serving our valued American customers, but we also ship internationally from licensed pharmacies. We believe in affordable medications for all.  If we can save you money, we will regardless of what country you live in.

All medications supplied are governed by the laws of the jurisdiction from which the products are licensed pharmacies in their country of origin under their licencing authority meeting the highest standards of quality assurance from their regulatory authority but not limited to the following countries including Australia, India, Mauritius, New Zealand, Singapore, Turkey and the United Kingdom.

Canada
We do not Ship to Canada nor do we dispense any medications from Canada. 
FDA has taken the position that importation of prescription drugs from any Canadian pharmacy by a USA consumer is prohibited. Therefore, we DO NOT dispense medications from Canada.

We do not ship from India to EU countries except UK. We can ship (without free reshipment guarantee)
through DHL Global, UK or EU

We ship orders to all other countries and destinations of the world. Once your order has been dispatched, we will notify and provide you with your tracking details via email.

 

HOW CAN I TRACK MY ORDER?

Most orders may be can be tracked when you request shipping option via registered mail.

If you request order shipping via registered Air Mail, EMS or DHL , your tracking information will be added to your account and you will receive an email with your tracking number. A signature is necessary for acceptance of delivery. Anyone at your delivery address can sign for the package.

Any orders shipped from our United Kingdom pharmacy do not have a tracking reference unless a shipping service with a tracking option is selected.  Shipping service with tracking from United Kingdom requires a small nominal fee of $7.95. Orders shipped from countries other UK are partially tracked. The tracking number will cease to provide details once the package enters its destination country.

If shipping option with tracking is selected, a tracking number will be added to your account or sent to you via email once the order has shipped. Please keep in mind, it can take up to 72 hours from the time your order ships for any updates and status of your shipment.

 

Shipments for patients located in the USA are delivered by United States Postal Service.

Shipping to  International destinations are shipped by standard local postal mail.

You can also opt for expedited shipping depending on availability and this allows you to track your package.

in this urgent matter, and look forward to serving all your prescription needs all day, every day 24/7 with our professional customer product specialists. 

rxdrugscanada free shipping all medications

SHIPPING TO USA

FREE! Regular Standard Shipping ( ETA 15 – 21 business days ) 
Regardless of how many products you order. A tracking number will be provided for your  order. 

Express Shipping (ETA 10 – 14 business days ) – USD $14.95
Tracked so you can track the status of your order online

SHIPPING TO INTERNATIONAL DESTINATIONS

We offer shipping to a number of countries. 

FREE! Regular Standard Shipping ( ETA 18 – 25 business days ) 
Regardless of how many products you order. A tracking number will be provided for your  order. 

Express Shipping (ETA 12 – 15 business days ) – USD $18.95
Registered Airmail or or EMS depending on availability and tracking numbers so you can track the status of your order online. 

DHL Shipping ( ETA 10 – 14 business days _ USD $25.00 
DHL Express Mail depending on availability to from and to country of origin.

NOTE:
Our tracked standard international flat rate for shipping to international destinations is a minimum fee USD $18.95, but this may vary depending on the country from  where your medication is dispensed.

Please be advised that expedited shipping charges  may vary between USD $25.00 – USD $79.95 for some international countries such as Australia, Brazil, Peru, South Korea, Sweden, Denmark, New Zealand, United Arab Emirates, Israel, Ecuador, Greece and  Netherlands to name a few. 

The above list of countries changes from time to time depending on how successfully the packages are being delivered. 

You may request shipping to these countries, entirely at your risk.

Please  contact us to check if your destination country is currently on the list of countries we ship to.

We offer international shipping via DHL and EMS  depending on availability. In most instances we offer fast shipping via local postal courier depending on availability. Unfortunately, couriers from international countries do not provide overnight delivery for any type of prescription medications.

 

Absolutely! Provided that you have a valid prescription and the medications you order are being dispensed by the same licensed pharmacy in the country of origin.

 

We work very hard to ensure your order gets shipped out within 1 to 3 business days of us receiving your valid prescription and payment. 

Delivery times depend on the shipment destination, as well as the choice of shipping service, and may range from 3 – 5 weeks once your order has been processed. Once the order has shipped, it is in the hands of the courier and we have no control over delays inherent to international shipments.

Although rare, delays can result from various issues such as adverse weather conditions, customs reviews, and postal strikes.

Shipments mailed out during holiday season also experience long delays and these delays are simply a result of larger than usual volume of packages in the mail system.  Unless a patient can afford a two week delay, we strongly suggest that you place your order well in advance during the holiday seasons.

 

Although This is something very rare, there is a possibility with any type of international shipping that customs will inspect shipment. In most cases your customs will contact you to verify your prescription or request importation taxes. 
Orders may not arrive in 2 cases.

1. It may be seized if there are restrictions in importation of a specific product
2. It may be lost due to transport or delayed to the the current pandemic interference.

We Guarantee delivery of all shipments to our USA and UK customers.

We do not ship from India to EU countries except UK. We can ship (without free reshipment guarantee)
through DHL Global, UK or EU

 In the event any orders do not arrive in a timely manner, we shall do one of the following: 

Credit your account if your shipment has been restricted for delivery or send you replacement order. 

Please be sure to send us a copy of your scanned notice of the restricted delivery from your local custom and border authority.

Upon receipt we shall take your instructions for next steps. Or you may ask for a credit to be posted to your account. 

Covid 19 continues to impact and disrupt delivery times, and we are making every effort to ensure that your medication is delivered to you in a timely manner.

Please be patient and understanding as we are doing everything to prevent any unnecessary delays in getting your mediation to you as soon as possible. 

We highly recommend you order any refills as soon as possible. 

Due to multiple airlines cancelling many of their their flights, shipping times may be delayed. Most customer orders arrive within 4 – 6 weeks, however this can vary and change depending on flight travel internationally..

As a result we cannot guarantee delivery within our estimated ETA period. Some deliveries can take up to 30 – 45 days. Unfortunately, due to these unforeseen circumstances our contracted pharmacies are unable to honor reshipment of packages not received in a timely manner. Although some packages may be delayed we guarantee that your order will be delivered. Once operations have resumed to normal we shall gladly offer reshipment of your order or credit refunds if your order does not arrive within 45 business days.

To prevent infection and to slow the  transmission of COVID-19, all our  dispensing pharmacies have implemented the following guidelines:

  • All staff must wash hands regularly with soap and water, or clean them with alcohol-based hand rub.
  • Maintain at least 2 metre distance between all employees and people coming into contact with the pharmacy and logistic team. 
  • Avoid touching of face.
  • Cover your mouth and nose with N95 respirator mask when handling all pharmaceutical prescription, computers and supplies.
  • Stay home if employees are feeling unwell.
  • Refrain from smoking and other activities that weaken the lungs.
  • Practice physical distancing at all material times by avoiding unnecessary travel and staying away from large groups of people.

We highly recommend all patients who receive their packages wipe all external surface of boxes with alcohol or disinfectant wipes such as Clorox or Lysol when you receive your orders as an extra safety precaution.

 

We e can assure you that your order will arrive, and it is rare that it will not arrive in time. We recommend you contact your physician, and request a sample of your medication. In most cases your doctor should be able to accommodate your needs. Alternatively, you can obtain temporary prescription from your local pharmacy. 

 

Due to unforeseen circumstances delays have seen and increased demand for patients ordering sooner and recommend you order your medications as early as possible with a minimum of 45 days in advance before you require to start your medication. 

Due to the number of flights travelling to international destinations our international dispensing pharmacies are rerouting mail delivery via other countries where flight travel is open and restrictions are limited. 

Some countries have started to relax Covid 19 due to the increased number of vaccinations by their population. As a result our patients are continuing to receive their medications and shipping to United States has now been accelerated. 

Yes all internationally located dispensing pharmacies are experiencing the same setback due to Covid 19 delays, but many of the cargo shipments continue to operate so you will definitely get your medication.

We thank you for your patience and understanding in this urgent matter, and look forward to serving all your prescription needs all day, every day 24/7 with our professional customer product specialists. 

We accept Western Union International Money Orders, Global Bank Wire Transfers and Bitcoin.

NO CREDIT CARDS

We currently do not accept any credit cards due to the cost of processing payments and merchant fees. In order to offset some of excessive fees we wish to pass the savings on to our valued patients. However, if the need arises we shall implement a cost effective credit card option at a later time.

To save you more money we encourage our patients to make payment via global international wire transfer or mail your payment to our payment processing service.

If you are paying by money order, please make it payable to: Net Meds

Please be sure to mail your original signed money order to our payment processing center at:

Net Meds
2205 Vancouver Main
Vancouver, British Columbia
Canada V6B 3W2

If you have questions, please feel free to contact us. 

 
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